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Debt Disputes Officer
Debt Disputes Officer - Chiswick, London
(c£25-28K, depending on experience)

The Company
Otis is the world\'s largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Founded more than 160 years ago by the inventor of the safety elevator, Otis offers products and services through its companies in more than 200 countries and territories, and maintains approximately 1.9 million elevators and escalators worldwide. Otis is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. Headquartered in Farmington, Connecticut, USA, Otis employs nearly 66,000 employees globally.

The Role
Otis is recruiting an experienced Debt Disputes Officer based at our Chiswick Park Head Office in London.
What will I do?
In this role, you will deal with all aspects of credit control and disputed debts for the London branches to maximise team productivity and efficiency. This will involve dealing with disputed debts, debt collection, ensuring debts are paid within terms, keeping overdue debt to a minimum, whilst maintaining high levels of customer service at all times. You will be working towards individual cash performance targets and team quarterly aged debt reduction targets.

What do I need?
The successful candidate will need a business-to-business (B2B) background in credit control, collections, disputes or debt recovery, knowledge of customer billing requirements and of the sales and operational processes in relation to invoicing a customer correctly, substantial office administration and customer service experience, the ability to develop strong working relationships across Sales, Operations, IT and Finance (including Credit Control). You will need to be happy working to targets/KPIs, highly organized, a good communicator and with excellent IT skills.

What is on offer?
On top of a competitive basic salary, we offer 25 days Annual Leave, a Pension Scheme, Corporate Benefits and the opportunity for lifelong learning and progression through our Employee Scholarship Scheme which offers individuals the opportunity to obtain a University Degree, Graduate Diploma or Masters. There are also opportunities for development throughout Otis and the wider UTC Group.

We welcome applications from Debt Recovery Clerks, Debt Admin, Disputes Clerks, Debt Administrators, Credit Controllers, Collections Clerks, Cash Collections, Dispute Administrators, Senior Credit Controllers with solid administration and customer service experience.

Otis is an Equal Opportunity Employer.
Please note that due to the high volume of responses that we receive for opportunities across the UK, we are unfortunately no longer able to respond to each application directly or to provide further individual feedback. We will however contact you should we select you to attend an interview. Should you not receive a reply from us within 4 weeks, please assume that your application on this occasion has proved unsuccessful
Job Details
Job Ref: 391585635
Hours: Not Specified
Location: Park, County Londonderry, United Kingdom
Working Term: Permanent
Salary: British Pound . GBP British Pound . GBP 25000.00-28000.00 Annual £25000 - £28000/annum Company Benefits Annual, £25000 - £28000/annum Company Benefits

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