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Senior Debt Adviser

Sutton Coldfield, West Midlands, United Kingdom, £ £ 29000.00-29000.00 Annual Annual, Permanent

Description:

We are looking for a Senior Debt Adviser to join us at Auriga Services, a dynamic, fast growing public benefit entity with a track record spanning 23 years. Joining us at our friendly, inclusive team, you will receive a range of benefits including generous annual leave entitlement, a great pension scheme and flexible working opportunities.

As a Senior Debt Adviser at Auriga Services, your responsibilities will include:

Direct line management - Responsibility for a team of at least 3 staff. This will include dealing with all aspects of people management including performance reviews, HR issues, training, coaching and mentoring.
Advice work - Establishing and providing appropriate levels of debt advice and support
Manage your own caseload - This will mean working with, supporting, and representing people of all ages and abilities, many of whom will be experiencing circumstances that make them vulnerable. You will work with the elderly, ill, disabled and the young potentially in their homes, support groups, the NHS or schools.
Casework / Administration - Maintaining detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and quality assurance;
Social Policy and Monitoring - Influencing changes to legislation, policy or practice by assisting with social policy work. This includes identifying issues as they arise and submitting the relevant information and evidence.
Professional Development - Keeping up to date with legislation, case law, policies and procedures and undertaking appropriate training as and when required.

We are looking for a Senior Debt Adviser with the following skills and experiences:

Good standard of education, including Mathematics and English.
Proven experience of delivering debt advice or have been through a recognised development programme.
Technical supervision qualification or willingness to attain qualifications.
Knowledge of the legislation relating to debt advice.
Proficient IT skills.
Ability to research, analyse and interpret complex information.

Although currently, all staff are working remotely, we are seeking exceptional people with passion, enthusiasm and ability to join and make our mission a reality. Based in Sutton Coldfield, we are an exciting, high-growth company and have worked with some of the largest utility companies in the UK over our 20+ year history. You will gain a career which has a positive impact on individuals who are in vulnerable circumstances. Our vision is to create 3 million healthy homes by 2030, helping over 1,000 per day.

In return, a Senior Debt Adviser at Auriga Services will receive a salary from £29,000 per annum.

To apply for this Debt Adviser\'s role at Auriga, please send a job relevant CV and a covering letter that explains why you would be a suitable candidate for this position and why you would like to work for Auriga Services. We\'re looking for those that take the extra effort to do some research about us and demonstrate a desire to work in a company with our values.

We automatically reject an application that arrives without a covering letter.

Closing date for applications is Friday 27th November.

The job title of \'Senior\' relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience.

Auriga Services is an Equal Opportunities employer. We will use appropriate job descriptions, objective assessment methods and active consideration will be given to all applicants regardless of their age, gender, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, pregnancy, race, colour, nationality, national or ethnic origins and disability and other differences that cannot be justified

Job Details

1002727125
Not Specified
Sutton Coldfield, West Midlands, United Kingdom
Permanent
£ £ 29000.00-29000.00 Annual Annual