Job Details

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Senior Credit and Collections Specialist

London, United Kingdom, £ £ - Annual Annual, Permanent


Working for a technology software company

Temporary role

About Our Client

My client is an international technology software company who work within the media sector. They are well established, have been going for 30 years and turnover £400 million per year.

Due to recent changes in their Credit Control team as well as coming up to year end they are looking to hire a Senior Credit and Collections Specialist with Netsuite to join their team on a temp basis.

This is to collect specifically from their US customers.

Job Description

Senior Credit and Collections Specialist with Netsuite, London

Responsible for collections on assigned accounts - proactively contacting clients via telephone, email and written correspondence to achieve collection targets;

Issue statements and copy invoices to clients when requested;

Maintain a high level of understanding of the status of all accounts receivable ledger for each and every customer- including identifying any potential issues that would prevent/delay payment for services;

Work closely with the regional team including the Credit & Collections Supervisor and Credit & Collections Manager providing timely updates on a weekly basis;

Proactively resolve issues within assigned accounts in a timely manner working with other departments including business development and account managers when required;

Preparation and processing of payment proposals, manual payments, customer refunds - ensuring that all payments are approved, uploaded and signed on time and anything else needed;

Maintenance of client receivable ledgers processing account adjustments, small balance write-offs, customer reconciliations and credit memos (after proper approval is obtained);

Ensure audit queries are answered in a timely manner;

Support cash allocation of multi-currency client receipts;

Provide department cover when required;

The Successful Applicant

We would prefer someone who brings 4-5 years\' experience in a high volume, high-pressure, credit and collections role within the ad-tech, tech and/or media industries;

You may be studying towards a CICM qualification;

Experience working in collections across different regions and currencies;

Experience working with ERP systems, preferably Oracle Cloud;

Strong interpersonal and communication skills and the capacity to build positive working relationships across the department, within different teams and at every level in the organization;

Demonstrate good judgement and ability to prioritize and manage multiple responsibilities;

Self-motivated with an analytical mindset and good numerical skills;

Able to work in a highly effective manner with a wide variety of stakeholders to deliver exceptional, high-quality results;

Able to manage a busy workload with conflicting priorities;

Personable and approachable with a hands-on and can-do attitude with no place for egos;

Strong customer service skills and the ability to liaise across multiple international locations;

What\'s on Offer

The successful candidate will be paid between £13-16 per hour.

This role will be starting in the next 2 weeks or after the Christmas break.

Ashley Roope

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Job Details

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London, United Kingdom
£ £ - Annual Annual