Job Details

Sales Ledger Manager

Horsham, West Sussex, United Kingdom, £35,000 - £40,000 , Permanent

Posted: 11days ago


Hours are Monday to Friday 8.30am - 5.30pm
We are currently recruiting for a Sales Ledger Manager to join our Finance department. The position will report into the Finance Director.
Areas of the Sales Ledger Manager's responsibilities will include - but are not restricted to:
* Managing the accuracy and maintenance of billing customers' weekly, monthly and daily (ad hoc) covering, both residential and business customers.
* Dealing efficiently with any customer queries regarding their accounts.
* Manage the raising charges and credits to accounts.
* Authorise and assist in calculating any refunds that are due to customers.
* Provide reconciliation reports and review reports, ensuring that the customers' bills are accurate- with special controls over new customers billing for the first time.
* Maintain all aspects of the billing import and export process of service charges and usage charges within the billing and CRM systems: including reconciling invoices.
* Manage and maintain accurate pricing controls throughout systems.
* Close liaising with the Credit Control department and liaising with external suppliers regarding charges.
This is a great opportunity to join a rapidly growing organisation with genuine prospects of progression.
Sales Ledger Manager Criteria
* Prior experience of managing a team in a billing environment.
* Strong customer focus.
* Comfortable in using Microsoft Excel and ideally have prior experience of using Affinity Billing
* Excellent telephone manner and communication skills.
* To be able to prioritise work and to be able to work on their own initiative.
* Strong team ethic.
* Adaptable: able and willing to use the companies billing platform and other software.
* Highly analytical in approach to the work undertaken.
* Excellent attention to detail and ability to multitask.
* Problem solving skills.
* Sense of humour!
Desirable knowledge and experience:
* Experience working as a Sales Ledger Manager in a B2C focused environment
* Experience working for a Telecommunications, IT or Managed Service Provider
* Experience using customer CRMs
Company Benefits include:
* Discounted Broadband,
* Up to 30 days holiday (25 days, increasing to 30 with service), plus bank holidays
* Death in service benefit
* Pension
* Friday fridge!
* Company bonus scheme
* Fun incentives
* Free fresh fruit, tea, and coffee.
About Us
Global 4 and Home Telecom are leading providers of telephony solutions and services in both business to business (B2B) and business to consumer (B2C) markets. There are two things we are passionate about - employee satisfaction and our customers. We are committed to delivering first class customer service, achieved through continuous on-going employee development, reflected in our various awards and accreditations.
Global 4 and Home Telecom are proud to be an Equal Opportunities and a Living Wage employer

Job Details

Horsham, West Sussex, United Kingdom
£35,000 - £40,000