Job Details

Purchase Ledger Clerk

Bristol, Gloucestershire, United Kingdom, Permanent

Posted: 14 hours ago


Company Description
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Job Description
The role reports to the Waste AP Supervisor and is part of the Waste finance team.

The Accounts Payable Clerk will liaise with suppliers, outsourced partners and business unit to understand and resolve invoice disputes, issues and or escalations. Responsible for delivering a high level of service in a professional manner, ensuring Mitie policies process and procedures are followed at all times. The Accounts Payable Clerk will be responsible for resolving queries and escalations relating to Purchase orders, invoices and other supplier account queries.

  • To carry out the required actions and activities to ensure timely and efficient resolution of issues and disputes in relation to purchase orders, invoices or wider account queries, ensuring that no/minimal business disruption and that Mitie does not become liable for additional costs fines or penalties
  • Create and manage Supplier statement reconciliations
  • Review and close open Purchase orders where required
  • To ensure all escalations are managed within agreed SLA's
  • To correspond with suppliers and other stakeholders in a professional manner ensuring correspondence is processed properly in accordance with relevant deadlines
  • Identify weakness in process, systems or policy causing issues and concerns escalating solutions
  • Ensure good customer service delivered at all times
  • Undertake additional duties in line with capabilities


  • Experience of working in an AP team
  • Good communication and interpersonal skills with the ability to build relationships with wide range of stakeholders
  • Capable of working on own initiative and self-motivating with good attention to details and levels of accuracy
  • Ability to align behaviour with the needs, priorities and goals of the organisation
  • Ability to maintain accurate and timely records while working to deadlines as appropriate
  • Flexible approach to daily tasks and ad-hoc duties
  • Confident and comfortable with dealing with performance related issues
  • Commitment, drive and tenacity to achieve high standards of customer excellence

Additional Information

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

Job Details

Full Time
Bristol, Gloucestershire, United Kingdom