Job Details

Property Credit Controller Commercial Rent

London London United Kingdom, E1 £480,000 - £540,000 , Permanent

Posted: 8 hours ago


This is a fantastic opportunity for an experienced Credit Controller who has experience within the Commercial Rents Collections area who is looking to work more closely on the commercial management side, liaising with the surveyors. Because their systems are so efficient many of the current processes are automated which gives you the opportunity to get closer the business. Their current portfolio comprises c550 units with 18m in passing rent.

Based near in North London near Finchley, this would be an ideal role for someone looking to work locally rather than commuting into the WestEnd every day.
Hours are 9-5.30 Monday to Friday (negotiable) Standard holidays, early Finish on Fridays and annual bonus available!

Salary £40,000 - 45,000

Key duties and responsibilities:
Rent demands

  • Issuing pre-list to commercial surveyors
  • Issuing monthly & quarterly rent demands
  • Issuing service charge and insurance demands
  • Raising ad-hoc cost recharges

Rent Collection

  • Recording tenant receipts on daily basis
  • Identifying discrepancies between named tenant and payer
  • First line rent collection action (telephone and emails)
  • Acting on instruction from surveyors to escalate, and ultimately pass to inhouse legal
  • Issuing instructions to bailiffs
  • Upload commercial arrears weekly to Encoded telephone banking system


  • Weekly rent collection summaries
  • Monthly arrears reporting (full / aged / top 30 etc)
  • Ad-hoc reporting
  • Database management
  • Responsibility for updating tenant records in Qube on receipt of Data Change Forms from surveyors
  • Highlighting and seeking surveyor instruction on expiring tenancies

Rent Deposits

  • Preparation of new account forms to hold new tenant deposits
  • Arranging closure of deposit accounts at end of tenancy

Service charges

  • Entering annual service charge budgets on Qube
  • Raising quarterly demands for landlord concessions and landlord voids
  • Residential
  • Provide ad-hoc support and cover for two residential rent controllers

Skills / experience:

Commercial real estate experience essential - will possible consider Residential

Knowledge of CRAR provisions
Strong Excel skills

Job Details

London, United Kingdom
£480,000 - £540,000