Job Details

Orders and Credit Control Administrator

Welwyn Garden City, Hertfordshire, United Kingdom, £24,000 - £25,000 , Permanent

Posted: 3hours ago


Orders and Credit Control Administrator

Are you a strong administrator who has experience working within an office-based environment with great order processing and credit control skills?

Based in Welwyn Garden City this company has had a period of unprecedented growth in both size and monetary turnover. They are now looking for an experienced Administrator to provide administrative support to the contract managers along with supporting the Administration Manager with credit control duties.

The Role

This is a very varied role. You will be primarily working with and reporting to the Administration Manager but you will also be liaising and working closely with the Contract, Finance and Operations Teams.

* Managing customer accounts and contracts, including customer specific requirements

* Negotiate with both customers and suppliers

* Responsible for new enquiries and order processing

* Assisting the Contract Managers with quote generation, contract renewals and reviews.

* Deliver high quality customer service

* Provide quick response times to the customer

* Ensure contracts' KPIs are being met in accordance with individual agreements

* Maintain up to date market knowledge

* Coordinate with internal departments to ensure on time delivery to the customer

* Assisting and Communicating with the Financial team

* Assisting and Communicating with the Operations team

About you:

We are looking for a confident and well organised individual who is happy and confident to pick up the phone to clients to chase up late payments. You will have previous experience of working in a busy office processing orders.

* Responsible for managing the orders mailbox, order processing and liaising with the Operations team using the necessary software databases, telephone and email.

* Generating supplier purchase orders where required.

* Providing proactive and timely communication with Clients, existing or new.

* To liaise with the Operations Team and Contract Managers in respect of contract renewals and one-off jobs via email and company's software systems.

* To assist the Financial Team with information required to enable accurate and timely purchases and invoices.

* Running aged debtor reports and sending of statements

* Credit control - chasing payments and outstanding invoiceable works orders

* Other administration duties as required to aid service delivery, quality review and output, and financial matters.


* Work Place Pension Scheme

* 25 days holiday plus bank holidays

* Hours 9.00 - 17.30

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in

Job Details

Welwyn Garden City, Hertfordshire, United Kingdom
£24,000 - £25,000