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French Speaking Credit Controller

Hatfield, Hertfordshire, United Kingdom, £ £ 27000.00-27000.00 Annual Annual, Permanent


French Speaking Credit Controller

An exciting opportunity has arisen for an experienced French Speaking Credit Controller, to join this established business based in Hatfield.

Reporting to the Finance Manager, the role of Credit Controller is to ensure prompt payment against invoices issued by the company, for goods supplied under the agreed payment terms.

The right candidate must be able to recognise goodwill and continuity of customers when chasing debt to encourage repeat sales. Being able to engage with the customer and build a rapport is an essential skill required for this position.

The role requires the applicant to be fluent in French and English (both written and verbal), excellent communication skills, and an amicable manner. In addition you must also have excellent command of Excel spreadsheets and ERP systems to process transactions.

CREDIT CONTROL FUNCTIONS INCLUDE (but are not limited to):-

  • Release of goods based on terms and status of customer account
  • Chasing late payers via telephone and/or e-mail
  • Keeping bad debts under control and taking correct measures, should a situation arise.
  • Keep debts over 30 days under 2% in line with the company\'s KPI\'s
  • Liaise with solicitors regarding any legal action that may arise and follow up until resolution
  • Prepare schedule of posting cash and keeping customer account up to date enabling releases
  • Deal with and resolve queries in a timely manner using our dedicated query system
  • Credit applications and credit checks. The company uses Euler for credit risk.
  • Customer account set-up in compliance with regulations and keeping the accounts maintained and up to date.
  • Send out copy invoices to customers and deal with any situation that arises
  • Discussion and cooperation with Sales Manager, Area Sales Managers and with other departments. This position also requires increased involvement with our subsidiary company and other export customers.
  • Reports to the Management Team and Auditors when requested
  • Keeping up with all IT advancements relevant to your job.
  • Filing and record keeping
  • Other ad-hoc duties as deemed necessary

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy.

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.

Job Details

Full Time
Hatfield, Hertfordshire, United Kingdom
£ £ 27000.00-27000.00 Annual Annual