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Job Details

Finance Support Specialist Credit Control

Cramlington, Leicestershire, United Kingdom, Permanent

Posted: 17 hours ago

Description:

Finance Support Specialist - salary is negotiable plus good benefits eg Private health, pension etc etc

Our client are based in central Leicester , (though roles at the moment are mainly remote but you will be " in office " when restrictions ease ) are a SaaS company , they create innovative technology that makes business communications easier, quicker and more powerful by providing advanced communications software .

They are currently recruiting for a Finance Support Specialist to work within their Finance team while supporting a number of different teams including Sales, Account Management and Customer Support. This role will be key for them as they scale and grow and will be ideal for someone looking to develop their career within a fast paced exciting company. ( Currently 170 staff and growing ) .

Essential skills and experience

Previous experience in a Billing or Credit Control role.

Experience working with Stakeholders both internally and externally and the ability to communicate confidently with Stakeholders of all levels.

Previously completed and collated documentation with a keen eye for detail.

Salesforce experience would be desirable.

Key Responsibilities

Generation of customer initial setup invoices, monitor payment of invoice and update in Salesforce when received.

Assist with customer billing preparation - Liaise with retentions on cancellation cases, ensuring correct exit dates, porting requirements have been met and closing of customer account in Portaone.

Monitor customer billing queues - dealing with customer queries in a timely manner.

Assist with monitoring of impact report, liaising with sales, service delivery and account management teams.

Credit control - Chasing customers for outstanding debt. Dealing with twice monthly suspensions list and contacting customers prior to suspension

Partner commission - Calculation of partner commission and preparation of statements and self-billing invoice

Audit of multiple commissions to ensure all uplift and licence reductions has been processed. Process Salesforce licence reductions and cancellations on ISV force.

Personal attributes

Well organised, ability to handle multiple projects at the same time

Excellent attention to deal

Clear, concise & authoritative communicator

Growing company , dynamic and professional but very friendly environment with offices in UK , United States and Australia

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Job Details

1172182763
Cramlington, Leicestershire, United Kingdom
Permanent