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Dutch Speaking Credit Specialist

Brighton, Sussex, United Kingdom, £ £ 12.09-12.09 Hourly Hourly, Temporary


Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you!

Manpower have a fantastic new opportunity for the right candidate to become a Credit Specialist, working with our client, a FTSE 100 Credit Card Company based in the heart of Brighton.

The Role

As a Credit Specialist, you will be the main point of contact for customers with corporate cards as well as for middle, large and global companies who hold business travel accounts, or an array of different Commercial products offered by the business. Your main responsibility is to collect and negotiate overdue payments, but you will also put the Customer first by enabling spends, offering resolutions and creating responsible payers.

  • Handle incoming and outgoing calls for credit related matters
  • Analyse client portfolios and organise the credit process with local Credit teams
  • Make spend decisions based on risk assessment and card member and client profiles
  • Recommend and execute cancellation or suspension of spending privileges where required
  • Effectively negotiate and discuss alternate payment arrangements
  • Work to the highest standards with a balanced delivery of both customer experience and shareholder value

Please note that no financial background is needed for this role, as our client offers comprehensive training as part of your on-boarding.

In your role you must have:

  • Excellent interpersonal, relationship building and communication skills (Dutch speaking)
    * Passionate about customer service
    * Exceptional problem solving and decision-making skills
    * Ability to use decision making to drive customer loyalty and growth for the business
    * Competitive and motivated
    * Ability to work both independently and in a team environment
    * Ability to take a professional approach to challenging situations
    * Ability to "think on your feet"

If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!

Job Details

Not Specified
Brighton, Sussex, United Kingdom
£ £ 12.09-12.09 Hourly Hourly