Job Details

Debt Resolution Officer

Upper Astley, South Yorkshire, United Kingdom, £20,000 , Temporary

Posted: 20hours ago


Reference: T3884

Job Title: Debt Resolution Officer

Salary: £20,000

Duration: Temporary to Permanent

Location: Sheffield

Sue Ross Recruitment are delighted to be working with a business based in south Sheffield who are recruiting for a full time temporary Debt Resolution Officer. This is an ongoing temporary position, with the potential for a permanent role for the right candidate.

The business are looking for someone who has previous debt resolution experience, from receipt to disconnection or successful collection of the outstanding debt. You must be able to maintain excellent customer working relationships and demonstrate confident telephone skills.

Other duties and responsibilities include;

• Obtaining rights of entry warrants through the court system

• Co-ordinating, reporting and liaising with field agents

• Recording information obtained by the customer

• Providing front line support to agents and customers

• Managing inbound and outbound calls

• Establishing facts

• Ensuring all customer outcomes are withing regulation and benefit the customer and the business

To be considered for this role you must be confident, articulate and well organised. Experience of understanding vulnerable customers will be desirable. This role requires a high volume of phone calls, this is not a call centre role.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Job Details

Upper Astley, South Yorkshire, United Kingdom