Job Details

Debt Recovery Assistant

Edinburgh, United Kingdom, £10 , Temporary

Posted: 4 hours ago


Pertemps are delighted to be working with our public sector client to recruit for a Debt Recovery Assistant on a temporary basis.

Role - Transactions Administrator (Debt Recovery)
Rate of pay - £10.34 per hour
Location - Home working
Hours of work - 36 hours, Monday - Friday
Duration - Until the end of March 2022
Immediate start

The successful candidate will be working as part of an established debt recovery team to provide a high quality and consistent administration of transactional services across the service. You will be:
Providing a reliable customer focused service through a variety of channels including by phone, email and online
Ensuring contact is dealt with efficiently and effectively
Processing a range of transactions using bespoke systems and following procedures
Ensuring that checks are completed in line with agreed procedures
Working proactively to facilitate customer access to the full range of services
Handling sensitive data and personal information in line with appropriate policies and confidentiality guidelines
Processing applications, assessments, payments and transactions service requests
Liaising with the Team Leader or the Senior Officer to escalate any issues or complaints
Working as part of a team
You should have:
Strong administration experience
Experience of debt recovery
A proven track record of working within administration and customer service
Strong organisational skills
Attention to detail
Experience of prioritising your own workload
If you are interested in this role, please apply online immediately

Job Details

Edinburgh, United Kingdom