Job Details

Debt recovery agent

Nottinghamshire Nottingham United Kingdom, NG14 £23,000 , Permanent

Posted: 51 mins ago


Debt Recovery Agent
Monday - Friday shifts between 8am -8pm(1 in 3 Saturdays)

Are you looking to build a career and have excellent customer service experience? Then this is the job for you

The Company

My client is a reputable financial services business based in Nottingham who due to growth is looking to add to their successful team.

The Role:

  • Handling both inbound and making outbound calls
  • Negotiating the repayment of outstanding arrears
  • Working with customers to arrange suitable and sustainable payment plans which match their current financial circumstances
  • Identifying a variety of customer types (e.g. Vulnerable, Fraudulent
  • Processing payments and handling transactions over the phone
The ideal candidate will have the following:
  • Previous call centre/ contact centre experience is vital
  • Excellent customer service skills
  • Strong attention to detail
  • Exceptional communication skills
  • IT literate

    Due to the nature of a role all candidates will be subject to strict vetting including a credit/ DBS check.

Job Details

Nottingham, Nottinghamshire, United Kingdom