Job Details

Debt Recovery Advisor

Oldham, Lancashire, United Kingdom, £500 , Temporary

Posted: 14 hours ago


Debt & Tax Advisor

Location: Oldham

Contract: temp until March 2022

Salary: £19,698

Hours: Mon-Fri 37.5 hours

Start date: ASAP

Working within the organisation's Debt Recovery Team within the Revenues section. You will be responsible for effectively collecting and enforcing payment of Tax and Business Rates, to ensure liability debts are promptly and efficiently collected

Key Responsibilities:

Proactively negotiate with debtors by outbound/inbound telephone calling, in person, or by written communication, to secure the prompt payment of Tax and Business Rates.

Actively request and obtain income and work details, and inform debtors who refuse to supply this information of consequences within legislation.

Agree and set-up effective payment plans to ensure payment is made in accordance with the current Recovery guidelines

Identify vulnerable customers and making appropriate referrals or support offers

Provide efficient day-to-day administrative support to Enforcement Agents, in person or by telephone, to enable the prompt collection of all Council debts.

Key Requirements:

In depth knowledge of council tax and business rates regulations and working practices.

Experience in debt recovery telephone cold calling.

Ability to prioritise and manage workload effectively

Good customer care and interpersonal skills

If you're interested please apply below, I'm shortlisting for this role on the 14th Oct

Job Details

Oldham, Lancashire, United Kingdom