Job Details

Click here to become a registered jobseeker.

Debt Management Agent - Coventry CV4

West Midlands, United Kingdom, £ £ 10.69-10.69 Hourly Hourly, Temporary


Debt Management Agent - Coventry CV4 8LG

Our client, a leading Energy company in the UK are currently looking for experienced debt management agents to join their busy team based at Westwood Business Park in Coventry. This is a very rewarding role where you will be responsible for managing corporate customer accounts in relation to various stages of debt that they may be in.

Location: Westwood Business Park, Coventry, CV4 8LG

Pay: £10.69 per hour

Hours: Monday to Friday to work 37 hours between 8am and 5pm

Contract: 6 months initially with a view to extend

Holiday entitlement: 28 days pro rata increasing to 34 days after 12 weeks worked (inclusive of bank holidays)

Main Responsibilities

Recovery of aged debt from corporate customers.
Negotiating payment plans which balance the needs of the customer and the business.
Escalation to legal team when necessary.
Analysing accounts and payment data to identify and prioritise overdue debt chasing.
Supporting continuous improvement of processes and working relationship between stakeholders.
Contributing to a customer obsessed environment.


Previous debt recovery experience necessary.
Excellent negotiation and stakeholder management skills.
Ability to adapt to an evolving workload in a fast moving environment.
Well-developed communication skills which is led through tone of voice including face to face, written and oral communication.
Highly motivated and takes ownership of tasks.
Previous credit management experience
Proficient use of Microsoft Word, Excel and Outlook and experience of Customer Management systems.
Ability to work under pressure to meet challenging deadlines.
100/0 attitude - 100% responsibility, zero excuses

If this sounds like the perfect role for you, please apply today

Job Details

Not Specified
West Midlands, United Kingdom
£ £ 10.69-10.69 Hourly Hourly