Job Details

Debt Advisor G6

Cardiff, Cardiff, United Kingdom, £13 , Temporary

Posted: 18 hours ago


One of our local authority clients are currently recruiting for a Debt Advisor G6. This is a temporary contract for 3 months with possible further extension based on budget and performance.

Main Purpose of Post/Job Summary

* To support citizens of Cardiff by providing specialist debt and benefit advice to clients, aiming to reduce debts, and making repayments affordable

Job Duties

* To provide a high quality and comprehensive specialist debt, and benefit advice services, with the ability to represent at the County Court hearings and tribunals

* To work closely with our internal Money Advice Team and Hub Services to obtain referrals and to provide update on cases referred from the teams.

* To advise clients with reference to relevant legislation, case law and codes of practice. To assist the client in selecting appropriate strategies for managing their debt/housing/benefit matters and directly assist in the implementation of these.

* Understand and advise the clients on the triggers for debt problems and explore these with the client, working with or signposting/referring to local support organisations if appropriate.

* Where applicable make formal requests for information, challenge decisions, request reviews, undertake appeals and make formal complaints.

* To develop and maintain positive working relationships with internal departments of the Local Authority and external organisations.

* To communicate with customers, members, and other stakeholders and to attend meetings with interested parties as required.

* To manage a caseload of existing and new cases. Whilst maintaining clear and up-to-date records and to work in accordance with the standards set by the Local Authority.

The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd

Job Details

Cardiff, Cardiff, United Kingdom