Job Details

Credit Loans Team Leader

Farnborough, Hampshire, United Kingdom, £30,000 - £35,000 , Permanent

Posted: 18 hours ago


This is a unique job opportunity, combining your proven team leadership abilities with your vehicle finance/loans or leasing experience. You will be aiding your team, ensuring customers receive a first-class service.

Previous experience working in vehicle finance, vehicle loans or vehicle leasing is required. This is an excellent opportunity where you will be able impart your vehicle finance knowledge and develop a one of a kind team.

Team Leader Responsibilities:

* Managing, motivating, and coaching your team, allocating workloads accordingly

* Hosting 1-2-1's and team meetings

* Daily, weekly and monthly reporting of all KPIs

* Leading and inspiring the team to deliver excellent levels of individual/team performance and customer satisfaction

* Day to day management of team - questions / escalations on complaints

* Rota and absence management

Essential Skills

* Proven experience working within vehicle finance/loans or leasing

* Proven team leadership experience, managing and coaching customer service teams

* A passion for delivering excellent customer service at all times

* A hands on approach to managing and supporting your team

* Well-organised with excellent attention to detail and the ability to multi-task

If you are seeking your next team leader role or step up in your career and want a role where you can take ownership and develop your team then click 'Apply' now or give us a call for more information.

Thank you for your interest in this role; if you do not hear from us within 5 working days unfortunately your application has not been successful on this occasion

Job Details

Farnborough, Hampshire, United Kingdom
£30,000 - £35,000