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Job Details

Credit Hire Claims Analyst

Lancashire Manchester United Kingdom, M21 0 £25,000 - £45,000 , Permanent

Posted: 7 hours ago

Description:


Credit Hire Claims Analyst


Who are we?
We are an award-winning Group of insurance companies supporting over 1,000 broker partners and more than 3 million policyholders with a wide variety of insurance products. We have also recently become one of the UK's largest motor insurance providers. We have very exciting and ambitious growth and acquisition plans for our business moving forward so watch this space!
What will my duties be?

  • Be a guidance point for technical queries and case specific referrals
  • Identify opportunities for performance improvement ensuring findings are shared with the training team
  • Manage strategic delivery, including providing analysis to drive through developments to ensure that the key business objectives are being met
  • Support the development and delivery of key strategies identified by the senior management team, and contribute suggestions on content to be included, as well as own ideas on future strategy.
  • Participate in the monthly MI review (internal as well as supplier MI) to track performance against agreed KPIs relating to indemnity spend. These include, but are not limited to, PI, litigation, MOJ, credit hire, property damage (both first & third party) and TP intervention. Analyse the trends and highlight opportunities to improve performance.
  • Regular review and enhancement of all Best Practice, process and guidance documentation, ensuring content is accurate, up to date, accessible, and user friendly.


What is the salary and hours?
A highly competitive salary of £25,000 - £45,000 is on offer dependant on experience.
This role can be fully remote. The role is full time and permanent, 35 hours per week working Monday to Friday 9am-5pm.
If you can travel to any of these offices it would be great, but it is not essential: Tunbridge Wells/Haywards Heath/Chelmsford/Whitstable/Manchester.
What benefits are there?
We offer 30 days holiday (inc Bank Holidays) with the ability to buy and sell more days. We have a 5% contributary pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.
What we're looking for:

  • Minimum of 5 years motor claims handling experience, including Personal Injury, Credit Hire or Property Damage (first & third party).
  • Full technical and product knowledge, along with financial understanding of claim reserving and settlements.
  • Collation and interpretation of Management Information to enable decision-making.
  • An understanding of the main principles of laws relating to all relevant jurisdictions.
  • Fully conversant with Road Traffic Act and the implications of being RTA/Article 75 insurer.
  • Conversant with current and emerging case law and awards.



Job Details

1462087826
Manchester, Lancashire, United Kingdom
Permanent
£25,000 - £45,000