Job Details

Credit Hire Champion

Diss, Norfolk, United Kingdom, £23,000 - £26,000 , Permanent

Posted: 2 days ago


A very successful Company within the Insurance industry is looking for an experienced Third Party Claims Handler with Credit Hire experience, due to their continued growth.

Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience.

As an experienced Claims professional, if you have a Credit Hire background there is the opportunity for you to be the Credit Hire Champion for the Department.

Key Responsibilities of the Claims Handler role include:

Maintaining ownership of your allocation of Third Party claims, setting up and handling each case from first notification through to settlement
Ensuring claims are settled within specific handling times and Customers are kept updated with the progression of their claim
Managing and promptly resolving all external and internal queries
Building, developing and maintaining close working relationships with customers ensuring a consistently high standard of service is provided
Adhering to your personal authority limits and referring for authorisation above those where necessaryTo be successful in the Claims Handler role you will need to demonstrate:

Existing experience within a Motor Claims background
Strong customer service, communication and negotiation skills
Methodical and accurate approach to work
Strong attention to detail and natural problem solving abilities

This is a hybrid role which will allow you the flexibility of working in the office and at home

Job Details

Diss, Norfolk, United Kingdom
£23,000 - £26,000