Credit Controller/Senior Credit Controller

Description:

Service Care Solutions are offering a great opportunity for an experienced Credit Controller or Senior Credit Controller to join an established Finance team, striving for operational excellence in a people focused culture.

The role will be office based and full time, with the option to access remote working solutions after a successful probation period. We are seeking a suitable candidate who can hit the ground running and is up for an exciting and challenging role.

This role is undoubtedly demanding, the ideal candidate will be resilient, autonomous and passionate, with exceptional customer service and outstanding attention to detail.

Life at Service Care Solutions is fast paced so the ideal candidate will be comfortable managing a high volume of activity at once, prioritising appropriately. Phenomenal communication skills to liaise with customers, clients and colleagues is necessary for this role.
The role involves maintaining customer ledgers by allocating cash, resolving account queries efficiently and actively chasing overdue debt. Ledgers vary from small independent private organisations to Local Authorities and large self-bill organisations who manage services for multiple organisations.

To help us select the right candidate for the role, demonstrable experience in the following areas are key:

*Monitor and report ledgers against credit limits
*Maintain ledger balance with agreed limit
*Posting and allocating daily receipts to SAGE accounting system
*Resolving queries both internally and externally around outstanding invoices
*Providing customer balance information to internal and external stakeholders in the form of statements
*Maintain credit limits in the form of weekly balance checking and reporting any increase requirements to the Credit Control Supervisor
*Escalate any potential customer/payment issues

The skills and experience you'll bring to the team

*1 Year Credit Control experience
*Strong customer service skills
*High quality, demonstrable track record in using Microsoft office package such as Excel, Outlook
*Experience in using CRM systems
*Minimum 6 GCSE's at level C or above including maths
*AAT Level 2 or CICM equivalent (Desirable)
*Experience using SAGE software (Desirable)

SCS are proud to hold the Investors in People Gold accreditation and this underpins our commitment to develop our staff throughout their career. Along with continuous support, for this role we also offer the following;

*Salary of £18,000 - £22,000 per annum, dependant on experience
*Annual performance related pay review
*Hybrid of home and office based location of work
*21 days' annual leave plus bank holidays, increasing by 1 additional day after one year up to five years' service
*A commitment to continuing professional development
*Access external wellbeing coaching
*Annual profit share bonus scheme
*Regular free lunches, incentives and lunch clubs
*Employee of the month, quarter & year awards ceremonies

Please email (url removed) or call Jessica John on (phone number removed) to apply

Job Details