Job Details

Credit Controller

£20,000 - £25,000 , Permanent

Posted: 22 hours ago


Credit Controller

As the business continues to grow we are recruiting for an Credit Controller to work in our Gloucester or Wolverhampton office to provide Credit Control and Cash Management to the Q Underwriting Division. You will be working in a small team and in collaboration with our Central Finance Team in Retford.

This role would suit someone who is committed to working to deadlines, be highly accurate, proactive, organised and have sound excel skills. You will have attention to detail, experience in handling multiple customer accounts and reconciling different bank accounts along with experience in investigating problems, must deliver to a high level of service both internally and externally and ideally be able to start as soon as possible.


Process statements on a monthly basis
Telephone Brokers to ensure payments are received in line with terms of business
Updating and managing systems call logs
Manage diary to ensure follow up calls are done on respective dates
Escalate unpaid 60+ accounts to Finance Business Team
Prepare potential cancellation letters
Liaise with Central Finance Team in Retford
Answer queries from customers by liaising with other departments
Daily bank reconciliation for multiple bank accounts
Adhoc duties as and when required
Support for financial and other data requests from the business
Be an active participant in various projects within Finance Team

Credit Control via telephone/emails and managing calendar for follow up calls
You will need to be used to using different IT platforms
Dealing with high level of customer accounts to keep in line with terms of business
Reconciliation of multiple bank accounts
An excellent knowledge of Excel (must include V-Lookups)
Experience within the Insurance or Financial Services industry is required for this role
You must have excellent attention to detail, be a great communicator and highly organised.
Strong accuracy and numeracy skills are a must for this role.
Problem solving through investigation and collaboration with colleagues
Further information

As well as a competitive salary we offer the following benefits -

Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Very generous maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity

We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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Job Details

Full Time
Gloucester, Gloucestershire, United Kingdom
£20,000 - £25,000