Job Details

Credit Controller

£23,000 , Permanent

Posted: 20 hours ago


Credit Controller

Our Office

Located just 5 minutes from the M6, Junction 13, our office is purpose-built and provides an outstanding working environment for our employees. At lunch, the team can be found battling over the pool table and games of table tennis, or, for the fitness fanatics, running around the 5 acres. We have a 40+ strong workforce in the Midlands, and have a culture that is based around working together. Our foundations of success have been built around teamwork, helped by fostering a team spirit in and out of work. Team building events are common in the calendar and range from Ten-Pin bowling, days at the racing and, team nights out on the town.

Main Purpose of the Job

To ensure that PSR Solutions debts are kept to a minimum by, amongst other things, communicating with debtors, monitoring debtor balances, forecasting incoming cash, resolving invoice queries.

Reports To

Credit Control Manager

Key Responsibilities

Ensure that debts are paid in a timely manner.
Meet cash collection, debtor day & call targets set by PSR Solutions.
Chase overdue invoices by telephone, email and letter as per the agreed terms of payment.
Send out monthly customer statements.
Keep a log of expected payments and forecast incoming cash.
Maintain accurate records of all chasing activity and keep a record of all communication with the customer which may be required for legal proceedings.
Provide accurate advice on billing queries.
Respond promptly and completely to both client and internal enquiries such as requests for copy invoices, proof of delivery, credit notes & invoice queries.
Liaise internally to progress any queries that are being handled by another department.
Report to management on outstanding issues and inform them early of potential problems.
Providing ad-hoc reporting as and when requested.
Post and allocate incoming payments to sales ledger as required.
Ensure monthly processing deadlines are met as required.
Other duties as delegated from time to time by the Financial Controller or any other person designated in their absence. This may include providing cover for other accounting functions as required.
To trace missing debtors.Skills & Knowledge

Excellent communication and customer service skills (verbal, listening, writing)
Ability to manage & prioritise a workload
A confident and positive attitude
The ability to work under pressure and meet targets
A professional manner
Good organisational and administrative skills
The ability to work well in a team
Effective decision making
Ability to acquire and maintain relationships e.g. candidates, clients, colleagues
Persuasive, persistent and patientPersonal & Team Development

Continuously look for ways to improve internal processes.
Provide honest and constructive feedback to colleagues and direct line manager.
Contribute to the life of the team through supporting colleagues and being a positive figure.Systems inc. Quality Management System (QMS)

Ensure that the QMS conforms to ISO9001:2015.
Ensure processes are delivering intended outcomes.
Report to Top Management on the performance of the QMS; on opportunities for improvement; on change requirements; on innovations.
Ensure the promotion of customer focus.
Ensure the integrity of the QMS is maintained

Job Details

Stafford, Staffordshire, United Kingdom