Job Details

Credit Controller

Hampshire Eastleigh United Kingdom, SO505 £20,000 - £25,000 , Permanent

Posted: 5 hours ago


Exciting opportunity for a Credit Controller looking to join a fast growing, high quality Claims Management business to support with the launch of a new repair product by providing a strong credit control function.

GHG is an international loss adjusting company with its head office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.

As we enter our next stage of growth, we are looking for a Credit Controller to provide a strong credit control function as we launch a new repair product. Reporting into the Finance Director the role will involve engagement with the internal Repair Team along with external contractors and insurer customers. It will be essential the successful candidate can manage their own workload, is assertive, confident with numbers and a good communicator.

Key responsibilities include:

  • Manage a portfolio of customer accounts relating to the Repair & contractor business stream for collection and billing
  • Ability to identify, record and solve customer payment disputes taking ownership through to resolution
  • Status reporting of all accounts and being able to identify and escalate any difficult or risk clients with appropriate Management
  • Contribute to the development and overall improvement of the Credit Control function within the Company
  • Support the wider finance team in other day to day tasks and carry out ad-hoc duties as required

Who we are looking for:

  • Previous experience in a credit control function
  • Working knowledge of Sage 50
  • A good working knowledge of Microsoft Office including Outlook and Excel, immediate level with Excel would be advantageous
  • Effective time management skills and the ability to manage own workload with minimal supervision
  • Outstanding communication skills both verbally and written with an ability to adapt style to suit the audience
  • Quality driven with high levels of attention to detail
  • Good product knowledge of household insurance policies
  • Self-sufficient, self-motivated and confident, ability to be assertive and persistent when required
  • Excellent organisational skills
  • Keen eye for process improvements and problem solving ability
  • Good commercial acumen


  • Employer and Employee 5% Contributory Pension
  • Private Health Care
  • 25 Days Annual Leave, plus additional one day Birthday Holiday
  • Death in service
  • Enhanced maternity, adoption, paternity and sick pay

Job Details

Eastleigh, Hampshire, United Kingdom
£20,000 - £25,000