Job Details

Credit Controller

Sussex Lewes United Kingdom, BN7 1 £19,000 - £21,000 , Permanent

Posted: 22 hours ago


Credit Controller - FTC - Public Sector - £19,860 - £21,135

We are currently looking for a Credit Controller who's looking to work within the public sector. in Lewes This role doesn't require specific experience, however the right candidate will need to have a strong work ethic and desire to learn.


  • Produce, monitor and manage the debt position for Surry and Sussex Police.
  • Timely and effective collection of all debts and customer payments and maintain a record of all actions taken to recover debts on our financial accounting system.
  • Ensure that the dunning letters are sent our bi-weekly to all debtors and any follow up action required is carried out.
  • Produce legal packs for relevant debts and submission to Gatekeeper with recommendations for write-off or submission to the organisations legal dept.
  • Negotiate, set up, manage and monitor re-payment plans with debtors, and ensure that debtors do no defaults on their payments.
  • Develop relationships with key customers to deal with any disputes and queries pro-actively to mitigate the risk of debts becoming overdue.
  • Resolve queries both internally and externally regarding outstanding invoices and customer accounts.
  • Creating new customer accounts on the financial system, ensuring AR invoice requests are actioned in a timely manner.
  • Ensure Surrey and Sussex Police complies with statutory and regulatory financial obligations.
  • Running and interpreting reports both in Sap and Excel.
  • Coaching and mentoring team members.
  • Develop and improve existing processes in line with best practice.
  • Assisting in service and process improvement.
  • Supporting the team where needed.


  • Full/Part AAT is required, educated to A Level or equivalent
  • Must have a good level of Finance experience
  • Excellent interpersonal skills
  • Coaching and mentoring of team members
  • To be able to use your own initiative and have excellent organisational skills
  • The ability to prioritise your own work
  • The ability to work under pressure and to meet demanding deadlines
  • The ability to problem solve efficiently and effectively
  • Have excellent computer and keyboard skills and demonstrate a comprehensive knowledge of a wide range of IT systems including MICROSOFT Excel
  • Experience of using SAP/Oracle finance system would be an advantage
  • VAT awareness and experience would be an advantage

If interested please apply and we'll be in touch.

Job Details

Lewes, Sussex, United Kingdom
£19,000 - £21,000