Job Details

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Credit Controller

Haslemere, Surrey, United Kingdom, £ £ 26000.00-30000.00 Annual Annual, Permanent


We are working with a fantastic client who are looking for an experienced Credit Controller to join their growing business. The successful individual will work as part of the finance team with a flexible, adaptable and professional working style to ensure that customer invoices are collected in a timely and efficient manner to agreed payment terms.

Areas of Responsibility

  • Allocate money received each day against outstanding invoices
  • Chasing customers for payment by phone and e-mail
  • Send customers statements / payment request and reminders notices at the beginning of the month and also middle of the month.
  • Ensure customer account notes are updated on internal systems with accurate reflection of Credit Control activity and up to date status of payment remittance advice and promises to pay so that other staff and management can review and understand what the current credit control position is, next step action points and timescales.
  • Ensure received payment remits are reviewed and updated with relevant details to enable efficient payment allocation, and contact customers in a timely manner if there are any missed invoices, or differences to payment values on specific invoices
  • Send any copy invoice requests to customers, and escalate Proof of Delivery requests to the Customer Service Dept. to action in a timely manner.
  • Phone customers for a copy of remit same day if payment has been received without remit being sent when it is not obvious how the payment should be allocated.
  • Ad hoc administrative tasks that assist the department and the business when needed.
  • Forward all invoice queries to relevant Sales and / or Customer Service team member and ensure the queries(s) are resolved in good time, and that any follow up actions are adhered to. Be confident to work with senior management when necessary.
  • Liaise and agree with Sales/ Customer Service and Senor Management with actions to be taken on late payers.
  • Ensure Customer Accounts on Stop or Taken off Stop are communicated to the relevant individuals and Depts.
  • Provide senior management summary and detailed reports when requested on the status of credit control activity in terms of last Credit Control activity per account, next action, follow up date, promises to pay information etc.
  • Set up new customer account requests and complete credit check procedure, and inform Directors of any significant credit report risks / potential issues.
  • Utilise the third-party Credit Rating system to monitor consistent late payers credit risk and escalate to Management when necessary
  • Email out previous day\'s customer invoices and credit notes
  • Raise monthly customer consolidated invoices and prepare various customer invoice reports in Excel to agreed formats and email to customers to a prescribed deadline. Follow up to ensure customers are happy with the invoices and reports to enable prompt payment.
  • Create and / or manipulate Excel reports when required for Senior Management usage for review.

Desired Knowledge, skills & abilities

  • Excellent knowledge of MS Office including Excel, MS Outlook
  • Highly organised and self-motivated individual to be able work to deadlines, and achieve set cash collection targets.
  • Can demonstrate that can work as part of a team and also require minimum supervision.
  • Good interpersonal skills.
  • Professional and confident telephone manner.

Due to the high number of applicants we receive, if you have not heard from us within 5 working days then unfortunately your CV has not been successful on this occasion.

Job Details

Not Specified
Haslemere, Surrey, United Kingdom
£ £ 26000.00-30000.00 Annual Annual