Job Details

Credit Controller

London London United Kingdom, E1 £25,000 - £26,000 , Permanent

Posted: 7 hours ago


I am working with an exciting Media company based in Croydon who are looking for a Credit Controller to join their team.

Salary : £25K - £26K

Working Hours : Monday to Friday 9-5.30pm

Office based


• Chasing of debt via telephone, letter, statements and email across all Group brands

• Ensuring that customer payments are made within stated credit terms

• Monitoring the debtor's ledger for all recoverable debts

• Setting client limits and credit checks for new and current customer

• Escalating specific debts in accordance with the collection processes as outlined in the Company policy

• Updating and maintaining customer query logs

• Reviewing accounts "on stop" and actioning as required including immediate escalation

• Preparing documentation for specific customer accounts for issue to debt collection agencies

Key Results Areas:

• Actively chase until resolution debts over 90 days immediately escalating issues to the Team Leader

• Query resolution within set deadlines.

• Clean and accurate ledgers.

• Full, accurate and up to date contact details on all customers.

• Build and maintain professional working relationship with key clients

Personal Specifications and Competencies:

• Strong communication skills with the ability to influence and negotiate payment from outstanding debtors.

• Work with both corporate and consumer divisions.

• Strong general business awareness

• Basic - Intermediate level of Excel required

• The ability to work across multiple systems - collection/billing/accounting platforms

• Prioritising of daily customer contact and collections

• Sound judgement with the ability to interpret and analyse multiple account reconciliations

• High levels of professionalism when dealing with both internal and 3rd party stakeholders

Necessary education/qualifications:

• Comprehensive and proven experience with a credit control team

• Experience of working across multiple platforms and systems

• Experience of corporate and consumer credit

Job Details

London, United Kingdom
£25,000 - £26,000