Job Details

Credit Controller

Somerset Bristol United Kingdom, BS483 £20,500 , Permanent

Posted: 22 hours ago


Our client, based in Aztec West, Bristol, are currently recruiting for a Credit Controller to join their team.

The role is based on site at Aztec West and will be Monday to Friday, 8.30am - 5pm and would suit a candidate that is happy to work under pressure in a fast paced environment.

This a full time, permanent role with a salary of £20,500 - Free parking is available on site, and the site is well served by public transport.

The successful applicant will be expected to deliver great customer service at all times and achieve targets set by the accounts team. The successful applicant will also need to have great attention to detail, work cooperatively with other team members and be able to establish their own priorities.
Objectives, Accountabilities and Responsibilities:

  • To collect accounts receivable within the company's terms and conditions of sale by telephone and letter communication.

  • To build and maintain strong and positive relationships externally with customers and internally with colleagues.

  • To build and maintain customer profiles and contacts for credit control purposes.

  • Manage queries and complaints from any customer and be able to respond professionally to their issues. Escalate promptly as necessary, ensuring all relevant information has been obtained.

  • Comply with all policies and procedures and propose amendments where appropriate

  • Assist Credit Manager in granting of credit to new customers and amendment of credit granted to existing customers, including credit limits and terms

  • Process all customer balance amendments promptly and accurately, primarily receipts.

  • Manage on hold status for overdue accounts as necessary.

  • Authorise and release approved orders from credit block.

  • Completion of administrative tasks as required by Credit Manager. This would include, inter alia, raising sundry credit/debit memos, opening vendor accounts and running complaints reports

  • Maintenance of reporting spreadsheets for account receivables.

Job Details

Bristol, Somerset, United Kingdom