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Credit Controller

Northampton, Northamptonshire, United Kingdom, £ £ - Annual Annual, Permanent


We're expanding our Finance Team and are looking for enthusiastic individuals with a passion for all things Finance to join us as a Credit Controller.

The Role:

To manage the collection of outstanding debt, minimise overdue debt. Liaise with customers and branches on issues that may hinder the timely debt collection process. Liaise with senior staff on any credit violations.

This means you'll focus on:

  • To ensure debts are collected when falling due.

  • To ensure all outstanding invoice queries are resolved and collected expediently by liaising with the Branch and/or customer and that all relevant resolutions are documented

  • To ensure that any high-risk accounts and brought to the attention of the Supervisor or Credit Manager.

  • Review of accounts that have exceeded credit limits, where appropriate liaise with senior staff.

  • To identify key issues, such as recurring disputes, and recommend resolution, implement, monitor, report.

This is a hybrid-based opportunity with true flexibility to work from home, but you should be within commutable distance of our newly refurbished offices in Crick, Northamptonshire.

This means you could be based in Corby, Coventry, Hinckley, Kettering, Leamington Spa, Leicester, Loughborough, Lutterworth, Market Harborough, Milton Keynes, Nottingham, Northampton, Nuneaton, Oundle, Peterborough, Rugby, Rushden, Tamworth, Wellingborough, as well as Crick itself.


You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider Finance team and you'll be committed to acting with integrity and honesty in everything you do.

Required skills and competencies:

  • Previous experience working within Credit Control.

  • Superb communications skills both written and verbal.

  • Excellent excel and word knowledge required.

  • Good time management, planning & organisational skills.

  • Enthusiastic, with a willingness to help those around you.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Credit Controller, Finance Assistant, Office Manager, Finance Executive, Construction, Building Products.


From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Our ambitious future plans mean that you are joining the business at a really exciting time - having recently been part of a sale process you would be joining City Plumbing Supplies (CPS) at a really exciting point in our journey to becoming a standalone business, independent of Travis Perkins.

We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future! We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits package & cultural environment include;

  • Discount platform including savings and cashback at numerous retailers.

  • Savings on driving lessons, phone bills, gym memberships as well as further benefits.

  • Life assurance.

  • Family feel, extended family policy including maternity, paternity, additional annual leave and more.

  • Mental Health First Aiders and Employee Assistance Programme, let's be there for each other.

  • Complete induction and a company that lets you grow and encourages development.

  • Financial Education & Loans.

  • Flexible working options.

  • Striving to create an environment of inclusion so everyone can be their true self.

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. #BelongWithUs

Job Details

Not Specified
Northampton, Northamptonshire, United Kingdom
£ £ - Annual Annual