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Credit Controller

Colchester, Essex, United Kingdom, £ £ 23000.00-27000.00 Annual Annual, Permanent


Credit Controller - Colchester

This is an exciting opportunity for an experienced Credit Controller with an insurance background.

You would be working with a forward thinking and dynamic company who have offices in Essex and London.


  • Hybrid working with 2 days working from home
  • Premium Headspace membership
  • Leadership, training & support for professional qualifications
  • Development programmes & institute memberships
  • Employee Assistance Programme
  • A number of discounts - short term car insurance, the Guardian newspaper, National Tyre & Autocentre and more

The Role:

  • Assisting with a monthly cycle of tasks that accelerate the collection of premium and manage payment performance in respect of open market,
  • You would be required to meet pre-agreed targets ensuring that all feedback is appropriately processed and followed up.
  • Manage broker relationships and work towards ensuring that all internal and external targets and objectives are met.
  • To interrogate the Accounts Enquiry System and Tracker and establish the signing position of each policy.
  • Maintain broker and client feedback is tracked in a timely and efficient manner, ensuring that this is kept up to date and that any unanswered feedback is followed up. Ensure that any required actions are escalated to the account handlers.
  • Assist with the preparation, validation and rendering broker statements to ensure they are accurate and current, for use in chasing debt.
  • Establish good work relationships with brokers, including attending and leading meetings in line with the departments Broker Meeting Strategy.
  • Ensure feedback received is comprehensive and addresses all criteria thus providing dashboard users with a true and accurate position.
  • Monitoring and chasing of all methods of placement to ensure prompt settlement of premium by telephone, email and meeting.
  • To ensure that all client queries / requests are appropriately logged in accordance with current procedures and to maintain appropriate records relative to all processes undertaken.

The Candidate

  • Intermediate/advanced working knowledge of Microsoft Office programmes; Outlook, Word, Excel, PowerPoint.
  • Ability to interpret and manipulate data clearly and accurately with the ability to extract and identify key issues.
  • Experience of working within the insurance Market, ideally with syndicate credit control experience.
  • Ability to work to tight deadlines within a team environment, with good organisational, communication and presentation skills.
  • Good numerical skills, with the ability to work accurately and showing attention to detail

This is a great opportunity for an experienced credit controller with an insurance background, please apply using the link or if you would like any more information please email

Job Details

Not Specified
Colchester, Essex, United Kingdom
£ £ 23000.00-27000.00 Annual Annual