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Credit Controller

Lancashire, United Kingdom, £ £ 20000.00-23000.00 Annual Annual, Permanent


I am currently recruiting for a Credit Controller to join an impressive and growing business. As Credit Controller you will support the Credit Control Manager to ensure debtors are kept to a minimum and all customers pay to company terms.

Duties and responsibilities:

* Ensure that debts are paid in a timely manner for each debtor book.
* Meet cash & debtor targets.
* To forge good working relationships with internal stakeholders (sales, customer service, etc.)
* Set and agree credit limits and payment terms for new and existing accounts using online credit checking facility.
* Assist line manager in the maintenance and review of existing credit limits and terms.
* Release orders on hold in a minimum timescale, ensuring credit approved.
* Chase overdue invoices by telephone, email & letter within agreed timescales, agreeing payment terms in consultation with line manager
* Maintain accurate records of all chasing activity and update systems / CRM.
* Identify changes in payment patterns and propose action to avert indebtedness
* Respond promptly and completely to both client and internal enquiries
* Escalate issues promptly when needed.
* Undertake account reconciliations as required and information for audit where necessary
* Issue monthly statements/letters for customer accounts
* Provide cover for other team members of credit control as requested by line manager
* Other duties as delegated from time to time by the Credit Control Manager or any other person designated in their absence.

Qualifications & Experience:

* Ideally the successful candidate will have experience in a company with over £10m Turnover
* Experience in previous role of Credit Controller
* Ability to build working relationships with internal stakeholders and work as a team
* Excellent verbal communication and customer service skills with the confidence to challenge people when disputes arise
* To be able to work under own initiative to achieve all goals and targets.
* Ability to listen carefully and negotiate with customers
* Patient with the ability to remain calm in stressful situations
* Persistence and Determination
* Methodical and analytical with good attention to detail
Excellent numeracy skills


* Salary negotiable depending on experience
* 25 days' holiday plus statutory plus your birthday off
* Company benefits package

Job Details

Not Specified
Lancashire, United Kingdom
£ £ 20000.00-23000.00 Annual Annual