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Credit Controller

Nottinghamshire, United Kingdom, £ £ - Annual Annual, Permanent


Credit Controller - Saint-Gobain - Hybrid role working between home and East Leake

We have an excellent opportunity for a Credit Controller to join us at Saint-Gobain Professional Services. The role will involve working approx 2 days a week from our office at East Leake whilst working the remainder of the role from home. As a Credit Controller, you will provide focused support to the Saint-Gobain Abrasives business; minimising overdues and proactively chasing customer accounts as identified by the Credit Control Manager, Credit Control Supervisor and in line with predefined KPIs.

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 6 consecutive years. If you have experience in Credit Control and Customer Services, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Credit Controller.

Is this role right for me?

First and foremost, we always want to recruit talented people that align well with our values and way of working. We are keen to recruit someone with an interest in credit control who wants to remain in this area. For this role in particular we are looking for someone with the following experience and attributes:

  • Previous experience in a credit collection role is an advantage
  • Awareness of basic AR accounting principles, activities and processes, and of the internal and external business environment
  • Great communication skills, both written and verbal
  • Excellent customer service skills
  • Knowledge and understanding of ERP system, preferably SAP (training can be provided)
  • The focus to want to continually evolve and improve the service offered within the Credit Control function by getting involved in and contributing to wider projects
  • Fast, accurate and an organised approach to your workload

What you'll be doing as a Credit Controller:

  • Maximise collections and minimise overdues and the risk of bad debt by ensuring all accounts within the job holders control have been contacted for payment and followed up as necessary
  • Chase customers for payment of accounts by telephone, e-mail and letter, preparing statements and or reconciliations of account and emailing customers to assist them to make payment
  • Identify issues on accounts and undertake their prompt resolution either with the customers or internally within our businesses
  • Organise own workload with special focus on collection of debts according to size and age
  • Provide accurate and up to date information to the Supervisor regarding cash collections/overdues and where required present the information to Senior Managers
  • Ensure where appropriate that overdue debt is referred to the Assistant Credit Risk Analyst in a timely manner, and in accordance with credit policy and procedures
  • Support the process of Account Application Forms, propose/set credit limits for new and existing customers, in accordance with procedures, with reference to external rating agencies, customer accounts and other pertinent information and ensure such information is up to date
  • Review held orders in a timely fashion, then review accounts and make credit decisions where appropriate to release or not within preset limits
  • Keep internal contacts informed of collection progress and highlight grounds for concern in good time
  • Ensure compliance with month end closing calendar and provide timely reporting of results to various stakeholders in the SSC and the Local Entities

Working for Saint-Gobain

You'll get some great benefits in return…

  • Competitive salary
  • Bonus scheme
  • Defined contribution pension scheme
  • Access to 100's of high street and leisure discounts as well as a state of the art rewards system
  • As part of Saint-Gobain, you're automatically covered by the Saint-Gobain Life Assurance scheme
  • Plus plenty more!

Are Saint-Gobain an Inclusive employer?

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

Job Details

Not Specified
Nottinghamshire, United Kingdom
£ £ - Annual Annual