Job Details

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Credit Controller

Nelson, Lancashire, United Kingdom, £ £ - Annual Annual, Permanent


We are seeking a Credit Controller to join a well-established and dynamic Credit team.

As a Credit Controller you will be part of a very successful and motivated team. Your key objectives will be to deliver against cash collection, aged debt reduction and improve external debt collection; whilst maintaining high customer service standards.

Hours of Work: Monday - Friday 8:30 - 17:00
Salary: Up to £19,000 DOE
Location: Nelson


* Actively chase overdue Customer Accounts via letter and telephone.

* Liaise and work with Account Managers where required, to assist in the collection of debt.

* Promote Direct Debit conversion on all calls.

* Ensure that all customer queries are resolved in a timely manner.

* Work effectively with other departments and sites to ensure highest levels of Customer Service are given at all times.

* Ensure Cash Generation into the business is maximised each month

* Ensure Aged Debt is minimised each month

* Ensure outbound call activity is maximised

* Participate in Team Meetings

* Promote excellent Customer Service at all times

* Ability to handle multiple tasks and prioritise workload in a target driven environment

* At all times demonstrate confidentiality, conscientiousness and trustworthiness

Job Details

Not Specified
Nelson, Lancashire, United Kingdom
£ £ - Annual Annual