Job Details

Credit Controller

Basingstoke, Hampshire, United Kingdom, £21,000 - £24,000 , Permanent

Posted: 14 hours ago


Job Purpose:

Responsible for meeting individual cash collection and aged debt targets as well as assisting in the achievement of both team and departmental objectives.


* To achieve the monthly cash performance target. Reduce shortfalls and ensure dunning and late payer process is followed.

* Negotiation with customers to resolve outstanding issues and secure payment of overdue debt. Aged debt must be reduced in line with individual, team and departmental monthly targets.

* Timely identification and resolution of queries. This will involve liaison in person, by phone and written medium with internal and external customers at all levels.

* Monitor the ledger to identify customers reaching credit limit - obtain authorisation to exceed limit or secure payment to reduce balance.

* Provide Collections Manager and Sales Department with information on late payers and issues that may prevent trading.

* Take appropriate actions on unpaid accounts and preparing the legal paperwork for any accounts that need to be passed to the solicitors.

* Reconciliation of customer statements to produce a concise overview of the account for the customer.

* Ensure that all debts at document level of over 5K are fully documented and every effort is made to ensure that business risk is minimized.

* Actively communicate with and support both internal and external customers and represent Tech Data in a professional manner at all times.

* Ad hoc duties when required.

Knowledge Skills and Experience


Previous experience in a Credit Collection/ Finance role is desirable but not essential

* Effective Communication

* Accountability

* Problem Solving

* Relationship Building

* Excellent Organisation Skills

* Negotiation Skills

* Commercial Awareness

* Prioritising


* Excel, Outlook

* Distribution Industry experience is an advantage

* A desire to be ICM qualified/working towards ICM qualification

Job Details

Basingstoke, Hampshire, United Kingdom
£21,000 - £24,000