Job Details

Click here to become a registered jobseeker.

Credit Controller

Solihull, West Midlands, United Kingdom, £ £ 22000.00-23000.00 Annual Annual, Permanent


Credit Controller
£22,000 - £23,000
Working Hours 09.00am - 17.30pm

The main purpose of the job:
Reporting to the Contracts Credit Control Manager and Team Leader, a credit controller is responsible for the provision of a Credit Control Service to all Customers, to obtain payment of outstanding invoices within the timescale agreed.
The key accountabilities of the job:
To collect monies on designated accounts by telephone contact, correspondence, fax or email.
System skills to include Excel, word and various bespoke packages.
Ability to analyse various reports
Able to report to Directors
Able to do Account reconciliation
Meet monthly targets
To evaluate when accounts need to move into a legal situation
Client visits or Skype/Teams meetings
The critical activities of the job:
Building and maintaining frequent contact with peers, clients and suppliers outside the organisation in order to collect outstanding debts quickly and efficiently before legalities need to be instigated.
Resolving disputes on invoices by liaising with the branches and clients.
Providing a credit control service to Clients and Branches.
The job holder will ideally express:
Communication skills, expressing thoughts and ideas clearly and concisely when negotiating with clients on credit control issues.
Personal commitment to meet and where appropriate surpass customers' expectations by sensitively negotiating ways of reducing debts to satisfy both parties.
The ability to make decisions about priorities and tasks anticipating likely difficulties and making contingency plans to recover debts.
Determination to set and meet specific targets which represent a significant challenge.
A willingness to work conscientiously, efficiently, using and orderly approach and paying close attention to details when dealing with credit control matters.
The ability to analyse verbal information and accounts to evaluate bad debts.
Confidence when making decisions and confronting difficult issues about customer accounts.
Understanding of the formal structure and hierarchy of the company, working within the standard operating procedures, rules and regulations to ensure best practice in the achievement of goals.

Job Details

Not Specified
Solihull, West Midlands, United Kingdom
£ £ 22000.00-23000.00 Annual Annual