Job Details

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Credit Controller

Meriden, Warwickshire, United Kingdom, £ £ 23000.00-23000.00 Annual Annual, Permanent


We are recruiting an experienced Credit Controller to join Pertemps head office based in Meriden. Pertemps are a Multi-Award Winning Recruitment Company with over 100 branches Nationally. This will be a full time permanent position.
Salary is £23,000.
In return you get the opportunity to work for a company which is part of the Sundays Times top 100 companies to work for, excellent benefits including a share scheme, generous holiday allowance, a contributory pension scheme and you get to work in an extremely
Please note due to company location you must drive and have your own transport.

You will be expected to work Monday to Thursday 9am till 5.30pm and Friday 9am till 5pm. The company offers 24 days holiday plus bank holidays, free onsite parking, staff canteen onsite and training and progression.

The main purpose of the job:
Reporting to the Contracts Credit Control Manager and Team Leader, a credit controller is responsible for the provision of a Credit Control Service to all Pertemps/Esos Customers, to obtain payment of outstanding invoices within the timescale agreed.
The key accountabilities of the job:
To collect monies on designated accounts by telephone contact, correspondence, fax or email.
System skills to include Excel, word and various bespoke packages.
Ability to analyse various reports
Able to report to Directors
Able to do Account reconciliation
Meet monthly targets
To evaluate when accounts need to move into a legal situation
Client visits or Skype/Teams meetings
The critical activities of the job:
Building and maintaining frequent contact with peers, clients and suppliers outside the organisation in order to collect outstanding debts quickly and efficiently before legalities need to be instigated.
Resolving disputes on invoices by liaising with the branches and clients.
Providing a credit control service to Clients and Branches.

The job holder will ideally express:
Communication skills, expressing thoughts and ideas clearly and concisely when negotiating with clients on credit control issues.
Personal commitment to meet and where appropriate surpass customers' expectations by sensitively negotiating ways of reducing debts to satisfy both parties.
The ability to make decisions about priorities and tasks anticipating likely difficulties and making contingency plans to recover debts.
Determination to set and meet specific targets which represent a significant challenge.
A willingness to work conscientiously, efficiently, using and orderly approach and paying close attention to details when dealing with credit control matters.
The ability to analyse verbal information and accounts to evaluate bad debts.
Confidence when making decisions and confronting difficult issues about customer accounts.
Understanding of the formal structure and hierarchy of the company, working within the standard operating procedures, rules and regulations to ensure best practice in the achievement of goals.
You must also be able to work on your own initiative and have a clear and confident telephone manner

Job Details

Not Specified
Meriden, Warwickshire, United Kingdom
£ £ 23000.00-23000.00 Annual Annual