Credit Controller

Description:

Credit Controller

We are currently recruiting for a Credit Controller based at our head office in Meriden, Coventry. This is a Temporary to Permanent opportunity.

The key accountabilities of the job:

To collect monies on designated accounts by telephone contact, correspondence, fax or email
System skills to include Excel, word and various bespoke packages
Ability to analyse various reports
Able to report to Directors
Able to do Account reconciliation
Meet monthly targets
To evaluate when accounts need to move into a legal situation
Client visits or Skype/Teams meetings
The critical activities of the job:

Building and maintaining frequent contact with peers, clients and suppliers outside the organisation in order to collect outstanding debts quickly and efficiently before legalities need to be instigated
Resolving disputes on invoices by liaising with the branches and clients
Providing a credit control service to Clients and Branches
The job holder will ideally express:

Communication skills, expressing thoughts and ideas clearly and concisely when negotiating with clients on credit control issues.
Personal commitment to meet and where appropriate surpass customers expectations by sensitively negotiating ways of reducing debts to satisfy both parties.
The ability to make decisions about priorities and tasks anticipating likely difficulties and making contingency plans to recover debts.
Determination to set and meet specific targets which represent a significant challenge.
A willingness to work conscientiously, efficiently, using and orderly approach and paying close attention to details when dealing with credit control matters.
The ability to analyse verbal information and accounts to evaluate bad debts.
Confidence when making decisions and confronting difficult issues about customer accounts.
Understanding of the formal structure and hierarchy of the company, working within the standard operating procedures, rules and regulations to ensure best practice in the achievement of goals.If you are interested in this position apply now

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