Credit Controller

Description:

Lloyd Recruitment Services are delighted to be recruiting on behalf of a leading UK financial services organisation that seek an experienced Credit Controller to manage a portfolio of around 25 - 30 clients with around 1,200 live customer accounts.

The client is a well-established, highly reputed organisation that offers a friendly, supportive and professional working environment, and the genuine potential of longer-term career development. Completely diverse and inclusive, this is a modern business with modern values and visions, they are highly staff centric and financially secure, allowing a certain peace of mind amidst these difficult times. Alongside the competitive basic salary, the client offers a comprehensive benefits package including discretionary bonus, 25 days holiday (increases with service), pension, life insurance, private medical insurance, and much more!

The main duties will involve:

* Competent handling of collections on a portfolio of around 1,200 live customers

* Achieving collection campaign targets

* Providing excellent customer service and building good relationships with clients

* Accurate maintenance of up to date client/customer narrative, ensuring all calls made and received are logged

* Portfolios monitored on a monthly basis and concerns highlighted where appropriate

* Maintenance of bad debt levels ensuring personal collection targets is maintained

* Competent handling of complaints, ensuring good outcomes and lessons learnt

* Undertaking verification of sales ledger balances and verification of individual invoices

* Ensuring debtor litigation is carried out to a high standard. Liaising with solicitors and clients regarding debtor litigation cases, ensuring costs are kept to a minimum

* Work with internal departments to ensure client's sales ledgers are in good order

* Monitoring and promptly amending funding and credit limits in line with the security of our funding

Applicants must have gained previous credit control experience, possess an excellent telephone manner, and have strong written and verbal communication skills.

Computer literate, applicants will also be process driven with a desire to improve/understand processes and the customer experience.

It is desirable if applicants possess an understanding of the litigation process relating to the insolvency and traditional recovery routes.

NB: Please note, due to the high volume of applications only candidates that are shortlisted will be contacted

Job Details