Job Details

Credit Controller

Gateshead, South Gloucestershire, United Kingdom, £21,000 - £23,500 , Permanent

Posted: 15days ago


Credit Controller

Great opportunity to join a small friendly regional credit office of a reputable national electrical wholesaler.

You will take autonomous responsibility for a portfolio of credit accounts in the electrical wholesale industry ranging from sole traders to national key accounts, with a view to maximising cash flow whilst maintaining an excellent relationship with all internal and external stakeholders.

Key Accountabilities:

• Accurate and prompt allocation of various forms of customer payments
• Timely and effectively chasing debt by telephone, letter and email as appropriate
• Prompt management and resolution of invoice queries internally and externally
• Escalating debts to Credit Manager for litigation when appropriate
• Manage approved payment plans through to completion
• Processing and maintenance of stopped accounts listings
• Recording of all actions and conversations in customer notes
• Taking payments over the telephone
• Preparing customer files for new credit applications for Credit Manager to authorise
• Maintenance of customer files
• Office administration support
• Ad hoc duties such as collecting and opening post, taking cheques to the bank etc

Skills and Competencies:

• Two years credit control experience desirable but not essential
• Competent working with the Microsoft Office suite
• Ability to work individually and as part of a team is essential
• Capable of building relationships at all levels including with customers, branch staff, senior managers and colleagues
• Excellent verbal and written communication skills
• Confident telephone communication
• Calm and confident manner to handle the contentious conversations that occasionally result from debt collection
• Keen to take a proactive approach to credit control
• Ability to manage own work load effectively, accurately and efficiently
• A passion for credit control and a desire to continually maintain a clean and current ledger


• Onsite parking
• 25 days holiday plus bank holidays, increasing with length of service
• Contributory pension scheme
• Generous profit share scheme
• Various company social events
Credit control

Credit control

Job Details

Gateshead, South Gloucestershire, United Kingdom
£21,000 - £23,500