Job Details

Credit Controller

Wallsend, Tyne and Wear, United Kingdom, £11 , Contract

Posted: 1hour ago



Akton recruitment has an exciting opportunity for a Credit Controller to join the team at Engie.

Job Role: Credit Controller

General Overview: To deliver an end-to-end accounts receivable service to ENGIE efficiently and effectively and in line with agreed SLAs.

The role is required to:

To work collaboratively in a team to deliver an effective, efficient and best in class billing and cash receipting service within a Shared Service Centre.
Support the business in carrying out credit control activities across multiple industries, including Business and Consumer Energy, and Facilities Management Services.
Manage the relationship with the business, key stakeholders and third parties in the absence of an Order to Cash Team Leader or Manager.
Challenge existing ways of working and to develop a continuous improvement culture.
Be the main point of contact on billing, credit control and all queries.
Provide high standards of customer service, consistency with service level agreements and operational compliance.

The key responsibilities and duties are:

§ Outbound credit control.

§ Management of aged debtor balances.

§ Query management (telephone and written).

§ Set up of customer accounts including credit management.

§ Preparation of invoices and credit notes.

§ Cash receipting and allocation.

§ Investigation of unapplied/unidentified cash receipts.

§ Direct Debit Reconciliation and Payment Plan monitoring.

§ Master data management.

§ Reconciliation of control accounts.

§ Cash forecasting.

Customer Service.§ Adhere to internal processes and risk management frameworks.

Occasional weekend working may be required.

Key Information

£10.90 Hourly (UMBRELLA RATE)


Job Details

Wallsend, Tyne and Wear, United Kingdom