Job Details

Credit Controller

Oakham, Rutland, United Kingdom, £20,000 - £25,000 , Permanent

Posted: 23hours ago


Credit Controller

Company overview: At Bradshaw Taylor Ltd, we work with only the best, most exciting brands in outdoor, ski and country apparel and footwear. Our family-run business thrives because of the people within it - people like you bringing enthusiasm, hard work and fresh thinking to work. We manage brands in the UK, Europe, the USA and Canada.

Role overview: As our primary point of contact in the Finance Team for our customers, your manner, efficiency, and service skills set the tone for our business interactions.

You help our customers with processing their payments on time, helping with any invoices/pricing or delivery disputes. You build and develop relationships with all customers, and you are sufficiently close to them to enable on time payments to be received. For our customers, you are a valuable contact point for the everyday running of their business. For the business you are key to cash flows, helping to avoid bad debts.

You are adept at working with computers and handle data in insightful and efficient ways. You are engaged with brand activities, and you communicate with our sales team to create a full picture of what is going on with retailers from a finance perspective.

Your Objectives:

* Maintain all customer receipts payable in accordance terms.

* Avoid and manage bad debts through active customer management.

* Assist to achieve shipping targets, and if a target is missed due to accounts 'on stop', be able to identify the cause and liaise with other teams to address.

* Keep all customer records fully up to date.

* Be compliant with data protection regulations.

* Supporting in all other ways our drive to have the best possible customer service and highest brand image.

Your main responsibilities:

* Maintain accurate information on customer terms of payment.

* Prepare cash flow analysis comparison to company forecasts.

* Processing of monthly statements and Bank Reconciliation.

* Ensure timely and accurate input of customer receipts.

* Build and maintain good working relationships with customers.

* Obtain credit reports and monitor as company accounts are filed, highlighting any changes.

* Consider peak trading requirements in advance of shipping

* Monitor time taken to pay invoices and investigate changes, reporting to Head of Finance.

* Keep daily check on the pick release screens, contacting customers if an order is on hold and securing payment effectively to allow fulfilment of the order book.

* Answer customer enquiries by telephone, supporting the Finance Team.

* Assist with any reasonable requests given by the customer service & warehouse teams.

* Work closely with the sales teams on customer feedback.

You are or will be able to demonstrate the following desirable or essential skills, qualifications or experience:


* A fluent communicator in English; outstanding verbal and written communication skills are imperative.

* Experience in credit control process and working proficiently with numbers.

* Excellent IT skills (capable and experienced in the use of email, word processing, spreadsheets and handling data). Competence to learn be-spoke systems.

* A warm and vibrant personality to make customers feel valued and at ease.

* An organised individual with an eye for detail and accuracy.

* Be solutions driven and have the ability to solve problems in order to meet the desired objectives.

* Pro-active with a 'can do' attitude and willing to work as part of the team.


* A relevant qualification


In normal circumstances: Based on site at our head office in Oakham, Rutland LE15 6EA and occasional remote working will be considered. Currently: Remote working, attending the office on a rota basis with due consideration to social distancing and Covid-19 guidelines.


This is a permanent full-time role, working hours 37.5 hours a week Monday to Friday. You must be eligible to work in the UK.


28 days holiday rising to a maximum of 33 days with service. Generous brand discounts.


By CV and covering letter explaining how you can demonstrate the essential criteria for the role

Job Details

Oakham, Rutland, United Kingdom
£20,000 - £25,000