Description:

Job Purpose

Reporting into the UK Credit Control Supervisor.

As part of a team of 6, this role is to provide a professional centralised credit control service to the UK business.

Dimensions - Department

* Sales ledger - c£1.2 billion

* Average weekly cash collection - c£22 million

* 11,200 invoices per month

* Sales ledger accounts - 300

* Sundry accounts - 80

Principal Responsibilities

* Accountability and ownership of own UK customer accounts.

* Build relationships with customers through frequent telephone contact, chasing payment for due/overdue invoices in accordance with Princes Trading terms.

* Posting and allocation of customer payments using SAP.

* Process and resolve invoice claims through information gathering and liaison with Sales, Supply Chain, Depots & Customer Services.

* Issue weekly reports detailing customer payment shortfalls and aged debt analysis.

* Post journals to clear deductions from the sales ledger.

* Ensure that paper and EDI invoices are issued daily.

* Update customer records on SAP, detailing all debtors chase actions.

* Internal control process compliance.

Knowledge & Skills

* Strong customer service skills

* SAP knowledge of AR order to cash process.

* Proven experience in a Credit Control role, with responsibility for major customer accounts.

* Good communication skills with the ability to liaise at all levels.

* Motivated team player with ability to build relationships and influence.

* Strong organisational skills with the ability to meet deadlines.

* Proactive problem solver who can work on own initiative.

* Good analytical skills with attention to detail.

* Ability to adapt to change

Job Details