Credit Controller

Description:

We are a family business with 40 years of experience in supporting local contractors, builders, landscapers and craftsmen, as well as the general public with all their plant and tool hire needs. We have six conveniently located Hire Hubs across Surrey, Hampshire, Berkshire and Kent with sites in Farnborough (head office), Farnham, Guildford, Basingstoke, Reading and Maidstone.

We approach our business with dedication and pride ourselves on the loyalty of our customers, many of whom keep coming back for the same competitive pricing and peerless after-sales support that they have come to expect. We are committed to supplying quality equipment, which is always in stock. Our plant hire fleet is replaced every 12 - 18 months, ensuring customers are always hiring machines that are modern, efficient and reliable. At FTH Hire Group we want our wealth of experience to work for our customers and we provide a personal service, backed by detailed technical and safety advice.

As a member of the Finance Team you will be responsible for all aspects of the sales invoicing process including ensuring that sales invoices are issued in an accurate, timely manner, and that customer invoice queries are dealt with promptly and efficiently.

Working Hours - Monday to Friday 8am till 5pm

Responsibilities

* Providing a first point of contact for all customer invoice queries and ensuring that they are resolved within agreed timescales.

* Daily monitoring of the \"invoices\" mailbox ensuring that all customer correspondence is dealt with promptly.

* Ensuring that credit notes are requested in accordance with appropriate procedures.

* Raising, issuing and allocating credit notes once authorised.

* Ensuring that customer information is up-to-date.

* Assisting with credit control

* Providing general support within the Accounts Team as required

* Ensuring that invoice batches are generated daily.

* Carrying out detailed checks of invoice batches raised to ensure that all information is correct including pricing, hire periods etc

* Confirmation of invoice batches once authorised.

* Daily filing of customer contract paperwork.

Experience/Skills

* An excellent level of attention to detail as the Sales Invoices are complex

* Excellent standard of communication both written and verbal

* Methodical and logical thinking

* Experience in a similar role preferred

* A good standard of IT skills - Excel essential

* Data entry

Benefits

* 28 days holiday, including Bank Holidays

* Pension - auto enrolment

* Sales and loyalty bonus scheme

* Perk Box

* Birthday gift

Job Details