Job Details

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Credit Controller

Hook Norton, Oxfordshire, United Kingdom, £ £ - Annual Annual, Permanent


New opportunity not to be missed! DCS Group has an exciting opportunity available for a Credit Controller tojoin the team based in Banbury. In return, you will receive a competitive salary plus excellent benefits.

Would you like the opportunity to work with some of the world\'s largest brands?

DCS Group was founded by Denys C. Shortt OBE and is the UK\'s largest sales and marketing company for leading health, beauty and household brands. These include Procter and Gamble, Unilever, Johnson & Johnson, Colgate, PZ Cussons, SC Johnson, Kimberly-Clark and Sacla Food.

We are a regular Times Top Track 250 company and immensely proud of our track record of having grown sales for the past 25 consecutive years. DCS remains a privately owned entrepreneurial business with a focus on innovation, passion and culture.

We are currently looking to recruit a Credit Controller. If you wish to be part of our expanding company which offers exciting opportunities for career progression, we look forward to hearing from you.

The role:

Working as part of the credit control team, you will be monitoring debtors, keeping overdue balances to a minimum and assisting in the resolution of customer invoicing queries. You will be a key point of contact for the business on any debtor related queries or issues. You will be required to develop, maintain and improve relationships with internal and external stakeholders, whilst maximising cash collections and maintaining minimal bad debt exposure.

Key responsibilities as our Credit Controller include:

- Be a key point of contact for the business on any debtor related queries or issues.

- Develop, maintain and improve relationships with internal and external stakeholders.

- Monitoring of Debtor Accounts, flagging any consistent late payers, problem behaviours, missing information, and pro-active collection of overdue balances.

- Regular customer account reconciliations to ensure accuracy and swift identification & resolution of queries/ongoing issues.

- Ownership and full resolution of deducted amounts / debit notes / customer claims.

- Providing detailed feedback on high risk customers.

- Identify and mitigate risk, highlighting any issues to the Credit Manager.

- Enhanced focus on aged debt >90 days & customer deductions offset against remittances.

- Ensure regular updates of in-house reporting system \'Vision\' to enable transparency and availability of current information/reports.

- Work with the business to drive process improvement relating to cash collection and query resolution - functioning closely with Account Managers who own the Client Relationships.

- Building strong relationships B2B with external AP departments to aid resolution of queries, and improve collaboration.

- Timely reporting of issues for escalation.

- Ad hoc reporting such as Debt Aging, KPIs, Month End MI, etc.

- Minimise the risk of bad and doubtful debts through credit management best practices.

- Provide information internally and externally to assist and enable organisational operations.

- Ad Hoc AR activities as required to include but not limited to: bank reconciliations, updating existing reports, providing cover for peers, issuing statements and reminder letters.

Our ideal Credit Controller will have:

- Maths GCSE Minimum A-C

- Intermediate level of Word, Outlook & Excel (V-lookup, Pivot tables)

- High level of numerical ability and accuracy

- High level of attention to detail

- Excellent administration & organisational abilities

- Excellent time management and prioritising abilities

- Good verbal and written communication skills

- Ability to communicate effectively and build strong working relationships at all levels

- Ability to work as part of a team

- Self-motivated and flexible to change

- Awareness of the need for quality procedures and focus

- Problem solving skills with a pro-active attitude

- Customer Service skills

- Knowledge of Sage Accountancy Packages useful

- Knowledge of Databases useful

- Commercial background

Click \'Apply\' now to become our Credit Controller. We\'d love to hear from you!

Job Details

Full Time
Hook Norton, Oxfordshire, United Kingdom
£ £ - Annual Annual