Job Details

Credit Controller B2C

Lancashire, United Kingdom, £20,000 - £23,000 , Permanent

Posted: 9 hours ago


Axon Moore are exclusively recruiting a Credit Controller on behalf of a well-established and growing business in Media City.

The role will cover all aspects of Credit Control in a B2C environment, reporting into the Management Accountant. You will be aiming to increase revenue by liaising with clients regarding their upcoming bookings.

  • Proactively calling customers who have bookings with the company, prior to their due date to collect payment
  • Arrange for payment to be made and take payment
  • Amend or move bookings to a later date where necessary
  • Cancel bookings where payment cannot be facilitated
  • Aim to increase success in fulfilling pre-booked sessions, in turn increasing revenue for the business
  • Liaise with customers who wish to rearrange bookings
  • General account administration
  • Report to Management Accountant and keep them informed
  • General ad-hoc duties to assist and cover the finance team and the wider business.

Person requirement
  • Previous experience in a Credit Control or Customer Service role in a B2C environment
  • Keen to help and make suggestions to ensure no loss of revenue
  • Good IT skills, especially MS Excel and Outlook
  • Able to prioritise workload and demonstrate flexibility toward deadlines
  • Strong communication and interpersonal skills
  • Be tenacious and assertive without being aggressive with the ability to build relationships with clients
  • Confident and independent with a down to earth can-do approach

If you would like to hear more about this role, please get in touch with Harriett Busby at Axon Moore

Job Details

Lancashire, United Kingdom
£20,000 - £23,000