Job Details

Credit Control Team Leader - Leeds

Leeds, United Kingdom, Permanent

Posted: 2months ago


Credit Control Team Leader

Level of role - AG Level 2

Department - Group Finance

Reporting Line - Credit Manager

The Firm

At Addleshaw Goddard we not only provide technical excellence and experience but crucially, demonstrate real insight into our clients\' needs and what really matters to them. A natural choice for FTSE100 clients and for the best talent, our people fulfil their potential in an environment where they are developed and valued.

The Team

The Group Finance team supports and drives the financial success of Addleshaw Goddard. We strive to deliver a first class service to our stakeholders and to be a great team to work with and be part of. The Group Finance team comprises business professionals across a range of disciplines including Financial Control, Tax, Procurement, Business Partnering, Financial Planning & Analysis, Credit Control, Accounts Payable, Legal Billing and Legal Cashiering.

Purpose of the Role

The Credit Control Team Leader roles are key in assisting the firm to deliver a professional collections process to our internal and external clients, working with key stakeholders (Partners, PAs, Finance and Client contacts) to drive working capital performance.


The following list of duties is not exhaustive but gives a flavour of the duties the role will undertake:

Assist the Credit Manager to deliver a dynamic, responsive, professional and efficient service to the firm and our Be known for delivering excellent client service.
Continuous Improvement - look for ways to improve service, processes and performance. Build internal and external networks and work with key stakeholders to implement ways of working which drive cash collections.
Line manage a team of 4 to deliver required financial performance/results for the firm; coaching and development of the team; allocating work; performing monthly 121\'s and ledger reviews with prompt escalation/identification of issues/queries to the Credit Manager and other stakeholders as appropriate.
Work to deliver the monthly cash and debt provision targets. Be able to identify and manage risks and opportunities in the client debt ledger and put in place actions to mitigate those risks or leverage the opportunities.
Ensure all reporting to the business is accurate, action orientated and delivered within deadlines.
Communicate with clients and third parties by letter and telephone to ensure prompt payment of bills, whilst always maintaining and strengthening existing relationships.
Liaising with Partners/Associates regarding outstanding debt, providing assistance to them in order to resolve outstanding queries and in turn speed up the payment process.
Ensure the team are compliant with the firms internal controls and policies (eg SRA and HMRC)

Knowledge, skills and experience required (bespoke to role)

The successful candidate will:

Demonstrate excellent stakeholder management skills, organising regular reviews with key groups and individuals to add value and achieve desired results.
Demonstrate a high level of strategic thinking, ability to see complex issues and provide clear solutions in a positive and proactive way.
Excellent communication skills, both orally and in writing, and a customer service philosophy.
Excellent organisational skills and the ability to work effectively and efficiently in a fast paced environment.
Strong IT literacy.
The ability to handle complex administrative arrangements connected with bill collection.
Business focus

Job Details

Leeds, United Kingdom