Job Details

Credit Control Team Leader

Cheshire Warrington United Kingdom, WA12 £27,000 - £30,000 , Permanent

Posted: 6 hours ago


This position works with the UK Credit Control Manager and Credit Control team to ensure management of best practice Credit practices of staff and the Company's operations. As the Team Leader you will also be required to manage a number of key accounts, cash forecasting and work to strict deadlines together with assisting the Credit Control Manager with taking on responsibilities for the Credit Control team and department on a day to day basis.

Client Details

We are working with a client based in the Transport and Logistics industry recruit for a new Credit Control Team Leader. This role is newly created and reports into the Credit Control Manager. The company is renounced for their service and forward thinking business. With exciting company benefits and hybrid working module.


  • Manage a number of key customer accounts on a day to day basis: this will be communication via telephone and email to ensure the cash is collected in line with credit terms
  • Management of resources to ensure suitable ledger coverage
  • Supply accurate updates on accounts as and when required
  • Identify cash receipts and match with remittance advice forms
  • Work with all relevant departments to ensure optimum communication and feedback on accounts/ledgers/business areas
  • Create, Manage and Report on KPIs and SLAs relating to your direct reporting staff
  • Ensure you achieve your own KPIs and SLAs as specified by the Credit Manager
  • Prepare accurate forecasts to report how weekly/monthly collection targets will be met
  • Receive, understand and report to the Credit Manager on any obstacle preventing successful cash collections
  • Delivering maximum contact between Customers and Credit Controllers
  • Manage the departments absence, annual leave, flexi time requests and monthly attendance time sheets
  • Understand the day to day workload of the Credit Control Manager to adequately manage in the event of any absence
  • Support Credit Control Manager with motivating, training, mentoring and driving the Credit Control team to ensure their skills and knowledge are at the appropriate level to deliver business requirements and achieve the workload required of them in a timely manner
  • Support Credit Control Manager with ensuring one to ones, appraisals and training requirements are assessed, documented and implemented


  • Previous experience of working in a Credit Control department
  • Experience of managing staff in a small team
  • Ability to motivate team to complete workload and work well under pressure to achieve deadlines and targets.
  • Good knowledge and understanding of credit control and financial terminology, processes, principals, concepts, and reporting
  • Knowledge experience of ERP / Billing / Reporting systems.
  • Good planning and organisational skills, ability to work on own initiative to deal with multiple tasks and produce workload to agreed timetable.
  • Demonstrate accurate, consistent quality work with attention to detail
  • Self-motivated team able to take accountability for completeness, delivery and accuracy
  • Excellent interpersonal skills with ability to communicate effectively, both face to face and over the telephone, enabling resolution of financial queries
  • Good practical knowledge of Microsoft Office (Excel, Work, PowerPoint), IT skills and working knowledge of accounting systems - SAP preferable

Job Offer

  • Permanent hybrid working role
  • Full time
  • Free car parking on site
  • Hours 25 days + 8 BH
  • Birthday off

Job Details

Warrington, Cheshire, United Kingdom
£27,000 - £30,000