Job Details

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Credit Control Supervisor

Devon, United Kingdom, £ £ 32000.00-35000.00 Annual Annual, Permanent


Trinity Fire & Security Systems are rercuiting for a Credit Control Supervisor to join their Head Office team.

Job Summary

Day to Day management of the Credit control team and responsibilities for collection of monies on the Company debtor\'s ledger in line with agreed targets and aged debtor levels.

The job incorporates specific administration and reporting responsibilities commensurate with achieving the main aim, but the most important aspect of the job is to provide uninterrupted focus on cash collection to optimise company working capital.

Principal Responsibilities

• Chase all debts using telephone, e-mail and letter • Launch all queries identified during the collection process, and chase for prompt resolution of the queries (both internally and externally) • Primary responsibility for sending routine customer correspondence, including monthly statements, chasing letters, final demands etc • Build and maintain relationships to facilitate cash collections (both internal and external) • Main focus on cash collection for key customer accounts and subcontract sales ledger. • Supervision of the Credit control team and review/management of team bonus allocations. • Setup and maintenance of customer accounts and checking for risk and allocating credit limits accordingly. • Monitoring and review of adherence to Credit Insurance policies. • Instigation of legal action as required • Development and distribution of weekly/monthly reports to various stakeholders across the business to report on invoice queries, and other relevant KPIs effecting cash collection. • Weekly input into the Cash Forecasting model to ensure accurate visibility of cash collections reported to group. Accountable for: • cash collection figures (vs monthly target) • aged debtor levels • unallocated credits/cash • cash input • Credit Insurance management Scope of Financial Authority N/a Key Competencies of experienced jobholder


• Manage a high level of accuracy with administrative activities • Work as a willing member of the team by sharing workloads and helping out where necessary and help build a supporting team environment • Is able to fully operate the credit control software and identify opportunities for improvement and efficiencies. • Prioritises workloads to meet agreed deadlines • Prior knowledge and experience of Subcontract Sales Ledger contracts and cash collection would be beneficial


• Understands the Company structure and who is responsible for which areas, so that queries can be answered and/or callers directed immediately to a suitable person • Has a basic understanding of the Company\'s product range and external contact

Please call David on (phone number removed) for more information

Job Details

Not Specified
Devon, United Kingdom
£ £ 32000.00-35000.00 Annual Annual