Job Details

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Credit Control Supervisor

Mansfield, Nottinghamshire, United Kingdom, £ £ 25000.00-30000.00 Annual Annual, Permanent


SF Recruitment are working with a fantastic business based in North Nottingham who are looking to recruit a Credit Control Supervisor to look after a Credit Control team.

Main job purpose:

  1. To manage the debtor's ledger ensuring customers pay to terms.
  2. Maintain accurate timely records supporting the operational teams with timely responses for requests, understanding they are the customer.
  3. Coach and supervise the Credit Controllers, including completing monthly 121s.

Key tasks and responsibilities:

- Supervise and lead the development of the credit control team.
- To chase customers for payment and if debt is overdue utilise credit stop/7 days letter/legal action to recover debt.
- To resolve any queries raised by customers.
- Develop and document systems and process to ensure that credit control runs efficiently.
- Oversee the creation of new customers.
- Oversee maintenance of customer records.
- Where appropriate seek credit insurance limits for international customers.
- Resolve any external or internal issues to enable customers to pay invoices.
- To take customer card payments as well as train/coach others to do so.
- Monitor and reconcile monthly, customer payments on account.
- Preparation (or delegation and review) of the cashflow forecasts to support monthly Group Reporting requirements and effective cash flow management.
- Oversee daily cash postings to customer accounts.
- Oversee daily cash posting reconciliation between system and bank statement.
- Oversee the credit control filing systems.
- To notify line manager of any customers being more than 30 days past credit terms.
- Assistance with preparation of supporting evidence to ensure an efficient year end close process and effective Audit.

Desired Attributes:

- Good communication skills required to converse professionally and present information in a clear and concise manner.
- Experience of working within an established finance team.
- Flexibility to adapt to change, an appetite to learn and develop own skill set.
- Capability to prioritise own work to meet deadlines without having to be directly supervised at all times.
- Competent with Microsoft Excel.
- Accustomed to speaking on the telephone in a polite and professional manner, working with both finance and non-finance personnel.
- A sales ledger background is essential.
- Ability to work as a team player.
- Required to work proactively and under own initiative.

Experience working within the credit control/sales ledger environment and regularly working alongside other Finance team members. An eye for detail, commercially minded and passionate about adding value. Prior knowledge of Microsoft Office, associated software and working with ERP systems advantageous but not essential.

A minimum of 5 years' experience in Credit Control/Sales Ledger.

Experience of supervising and developing team members and developing and documenting processes and systems.

If this role appeals to you please apply for immediate consideration.

Job Details

Not Specified
Mansfield, Nottinghamshire, United Kingdom
£ £ 25000.00-30000.00 Annual Annual