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Job Details

Credit Control Officer

Alfreton, West Midlands, United Kingdom, £18,000 - £21,000 , Permanent

Posted: 15 mins ago

Description:

Our client is a successful and growing finance provider who is now looking for someone to coordinate all credit control activity and support the efficient and accurate flow of customers through their credit journey.

The role is split into 3 areas of responsibility; credit control, office management/customer service and audit/compliance duties.

The role:

* First response for credit control calls

* Answering calls promptly, taking messages and card payments, checking voicemail messages, and forwarding them appropriately

* Calling all clients with missed payments

* Issuing late payment notifications

* Updating and managing monthly arrears sheet

* Data input onto system with update on customers situation

* Maintaining data and analytics spreadsheet

* Feeding data (analytics) into management reports

* Conduct credit reviews

* Work with Manager to maintain, develop and implement systems and processes to ensure adherence with company guidelines

* Ad hoc admin tasks; filing and diary management etc.

* Ensuring office supplies are always available - stationery etc.

The candidate:

* Credit control experience

* Good customer service skills

* Excellent attention to detail

* Ability to communicate at all levels

Additional information:

* Full time / perm

* Free onsite parking

* Health insurance

* Company Pension

* Internal and external training courses available

* Progression available within this role

* Salary - £18k to £21k (dep on experience)

**Send your CV now or contact switchjob for more information

Job Details

1163437464
Alfreton, West Midlands, United Kingdom
Permanent
£18,000 - £21,000