Job Details

Credit Control

Poulton-le-fylde, Lancashire, United Kingdom, Contract

Posted: 3 hours ago


Hours: 9-5

Days: Monday to Friday

Duration: 2+ months

Contract: Temporary

Do you have experience within Credit Control or perhaps dept collections?

Are you looking for an interim position?

Office Angels are working with a market leading client within the digital market who offer bespoke solutions to businesses over the UK. With the rise of workload we are seeking a number of credit controller professionals to support for a short term period, this contract may have the potential to extend into a longer term opportunity.

Job Description - Credit Control

. Provide a dispute resolution service to Advertisers queries/issues

· Interacting with our in-house Credit Controllers & Debt Recovery Agents and Advertisers alike, to facilitate a timely collection of overdue payments

· Assisting Credit Control & Debt Recovery Departments with Advertisers dispute resolution

· Receiving & dealing with Advertisers queries & complaints in a timely manner

· Logging interactions with Advertisers & other departments

· Liaising with other departments

· Logging & replying to letters/emails

· Any other activities as directed by the Collections Manager

Key Accountability's:

· To manage your own workload in accordance with in house SLA guidelines

· To maintain database actions

· Ensure all letters and emails are responded to

· To keep Credit Control and Debt Recovery Departments informed on accounts you are dealing with on their behalf

Essential skills/qualifications and experience:

· Administration skills and a high standard of computer literacy

· Excellent organisational skills

· Good telephone manner, communication skills (both verbal & written), listening and customer service skills

· Ability to deal with difficult/irate customers (advertisers)

Desirable skills/qualifications experience:

· Good literacy and numeracy skills

· Flexibility

· Contract law

Expected start date: A.S.A.P

Job Types: Full-time, Mon-Friday 9.00 am to 5.00 pm

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Details

Poulton-le-fylde, Lancashire, United Kingdom